Privacy Policy
PRIVACY POLICY
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ARTICLE 1 – PERSONAL INFORMATION COLLECTED
When you make a purchase on our store, as part of our buying and selling process, we collect the personal information you provide to us, such as your name, address, and email address.
When you browse our store, we also automatically receive the Internet Protocol address (IP address) of your computer, which enables us to gather more details about the browser and operating system you are using.
Email Marketing (if applicable): With your permission, we may send you emails about our store, new products, and other updates.
ARTICLE 2 - CONSENT
How do you obtain my consent?
When you provide us with your personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we assume that you consent to our collecting it and using it for that specific purpose only.
If we ask for your personal information for another reason, such as marketing, we will ask you directly for your explicit consent, or we will provide you with an opportunity to say no.
How can I withdraw my consent?
If after giving us your consent, you change your mind and no longer consent to us contacting you, collecting your information, or disclosing it, you can notify us by contacting us at dderhille@forestia-group.com ou by mail at: Felix Distribution 2 Rue de Carnoy, Lambersart, HDF, 59130, France
ARTICLE 3 – DISCLOSURE
We may disclose your personal information if the law requires us to do so or if you violate our Terms and Conditions of Sale and Use.
ARTICLE 4 – SHOPIFY
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our services and products to you.
Your data is stored in Shopify's data storage system and databases, and in the general application of Shopify.Your data is stored on a secure server protected by a firewall.
Payment:
If you make your purchase through a direct payment gateway, then Shopify will store your credit card information. This information is encrypted in accordance with the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction information is kept as long as necessary to complete your order. Once your order is completed, the purchase transaction information is deleted.
All direct payment gateways adhere to the PCI-DSS, managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.
The PCI-DSS standard requirements ensure the secure processing of credit card data by our store and its service providers.
For more information, please refer to Shopify's Terms of Use here or the Privacy Policy here.
ARTICLE 5 – SERVICES PROVIDED BY THIRD PARTIES
In general, the third-party suppliers we use will only collect, use, and disclose your information to the extent necessary to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information we are required to provide them for your purchase transactions.
Regarding these suppliers, we recommend that you carefully read their privacy policies so that you can understand how they will handle your personal information.
It should not be forgotten that some suppliers may be located or have facilities located in a jurisdiction different from yours or ours. Therefore, if you decide to proceed with a transaction that requires the services of a third-party provider, your information could then be governed by the laws of the jurisdiction in which that provider is located or those of the jurisdiction in which its facilities are located.
For example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, the information used to complete the transaction may be disclosed under U.S. legislation, including the Patriot Act.
Once you leave our store's website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or the Terms and Conditions of Sale and Use of our website.
Links
You may be required to leave our website by clicking on certain links present on our site. We assume no responsibility for the privacy practices exercised by these other sites and recommend that you read their privacy policies carefully.
ARTICLE 6 – SECURITY
To protect your personal data, we take reasonable precautions and follow industry best practices to ensure they are not lost, misappropriated, accessed, disclosed, altered, or destroyed inappropriately.
If you provide us with your credit card information, it will be encrypted through the use of the SSL security protocol and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional standards generally recognized by the industry.
COOKIES
Here is a list of cookies that we use. We have listed them here so that you have the option to choose whether you want to allow them or not.
_session_id, unique session identifier, allows Shopify to store information related to your session (referrer, landing page, etc.).
_shopify_visit, no data retained, persists for 30 minutes from the last visit. Used by our website provider's internal statistics tracking system to record the number of visits.
_shopify_uniq, no data retained, expires at midnight (depending on the visitor's location) the following day. Calculates the number of visits to a store by a unique customer.
cart, unique identifier, persists for 2 weeks, stores information related to your shopping cart.
_secure_session_id, unique session identifier
storefront_digest, unique identifier, undefined if the store has a password, it is used to determine if the current visitor has access.
ARTICLE 7 – AGE OF CONSENT
By using this site, you declare that you are at least the age of majority in your state or province of residence, and that you have given us your consent to allow any minor in your care to use this website.
ARTICLE 8 – CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make changes to the content of this policy, we will notify you here that it has been updated, so you are aware of what information we collect, how we use it, and under what circumstances we disclose it, if applicable.
If our store is acquired by or merged with another company, your information may be transferred to the new owners so that we can continue to sell you products.
QUESTIONS AND CONTACT INFORMATION
If you wish to: access, correct, amend or delete any personal information we have about you, file a complaint, or if you simply want more information, contact our Privacy Standards Officer at contact@felixdistribution.fr ou by mail at Felix Distribution
[2 Rue de Carnoy, Lambersart, HDF, 59130, France]
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ARTICLE 1 – PERSONAL INFORMATION COLLECTED
When you make a purchase on our store, as part of our buying and selling process, we collect the personal information you provide to us, such as your name, address, and email address.
When you browse our store, we also automatically receive the Internet Protocol address (IP address) of your computer, which enables us to gather more details about the browser and operating system you are using.
Email Marketing (if applicable): With your permission, we may send you emails about our store, new products, and other updates.
ARTICLE 2 - CONSENT
How do you obtain my consent?
When you provide us with your personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we assume that you consent to our collecting it and using it for that specific purpose only.
If we ask for your personal information for another reason, such as marketing, we will ask you directly for your explicit consent, or we will provide you with an opportunity to say no.
How can I withdraw my consent?
If after giving us your consent, you change your mind and no longer consent to us contacting you, collecting your information, or disclosing it, you can notify us by contacting us at dderhille@forestia-group.com ou by mail at: Felix Distribution 2 Rue de Carnoy, Lambersart, HDF, 59130, France
ARTICLE 3 – DISCLOSURE
We may disclose your personal information if the law requires us to do so or if you violate our Terms and Conditions of Sale and Use.
ARTICLE 4 – SHOPIFY
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our services and products to you.
Your data is stored in Shopify's data storage system and databases, and in the general application of Shopify.Your data is stored on a secure server protected by a firewall.
Payment:
If you make your purchase through a direct payment gateway, then Shopify will store your credit card information. This information is encrypted in accordance with the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction information is kept as long as necessary to complete your order. Once your order is completed, the purchase transaction information is deleted.
All direct payment gateways adhere to the PCI-DSS, managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.
The PCI-DSS standard requirements ensure the secure processing of credit card data by our store and its service providers.
For more information, please refer to Shopify's Terms of Use here or the Privacy Policy here.
ARTICLE 5 – SERVICES PROVIDED BY THIRD PARTIES
In general, the third-party suppliers we use will only collect, use, and disclose your information to the extent necessary to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information we are required to provide them for your purchase transactions.
Regarding these suppliers, we recommend that you carefully read their privacy policies so that you can understand how they will handle your personal information.
It should not be forgotten that some suppliers may be located or have facilities located in a jurisdiction different from yours or ours. Therefore, if you decide to proceed with a transaction that requires the services of a third-party provider, your information could then be governed by the laws of the jurisdiction in which that provider is located or those of the jurisdiction in which its facilities are located.
For example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, the information used to complete the transaction may be disclosed under U.S. legislation, including the Patriot Act.
Once you leave our store's website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or the Terms and Conditions of Sale and Use of our website.
Links
You may be required to leave our website by clicking on certain links present on our site. We assume no responsibility for the privacy practices exercised by these other sites and recommend that you read their privacy policies carefully.
ARTICLE 6 – SECURITY
To protect your personal data, we take reasonable precautions and follow industry best practices to ensure they are not lost, misappropriated, accessed, disclosed, altered, or destroyed inappropriately.
If you provide us with your credit card information, it will be encrypted through the use of the SSL security protocol and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional standards generally recognized by the industry.
COOKIES
Here is a list of cookies that we use. We have listed them here so that you have the option to choose whether you want to allow them or not.
_session_id, unique session identifier, allows Shopify to store information related to your session (referrer, landing page, etc.).
_shopify_visit, no data retained, persists for 30 minutes from the last visit. Used by our website provider's internal statistics tracking system to record the number of visits.
_shopify_uniq, no data retained, expires at midnight (depending on the visitor's location) the following day. Calculates the number of visits to a store by a unique customer.
cart, unique identifier, persists for 2 weeks, stores information related to your shopping cart.
_secure_session_id, unique session identifier
storefront_digest, unique identifier, undefined if the store has a password, it is used to determine if the current visitor has access.
ARTICLE 7 – AGE OF CONSENT
By using this site, you declare that you are at least the age of majority in your state or province of residence, and that you have given us your consent to allow any minor in your care to use this website.
ARTICLE 8 – CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make changes to the content of this policy, we will notify you here that it has been updated, so you are aware of what information we collect, how we use it, and under what circumstances we disclose it, if applicable.
If our store is acquired by or merged with another company, your information may be transferred to the new owners so that we can continue to sell you products.
QUESTIONS AND CONTACT INFORMATION
If you wish to: access, correct, amend or delete any personal information we have about you, file a complaint, or if you simply want more information, contact our Privacy Standards Officer at contact@felixdistribution.fr ou by mail at Felix Distribution
[2 Rue de Carnoy, Lambersart, HDF, 59130, France]